Collaborative learning concept
This is the instructor’s view in a collaborative learning system. The large middle area in the center can be a video chat and presentation area.
Review topics – The order of the review topics is based on how students did on that specific topic on a quiz. The first topic, at the top of the list is the topic that was answered incorrectly on the quiz.
Hands raised – The area on the right shows how many students are raising their hand to ask about a particular topic.
TA queue – Teaching Assistants take on student questions about older topics, topics that most students answered correctly and questions that are not directly related to the topics in the discussion.
Quick poll – The area above the presentation area shows a the results from a quick question the instruction posed to the class. This replaces the common “Please raise your hand if you…” questions that instructors often ask.
Quiz results – A quick overview of the last two quizzes in the class. The instructor can view these quiz results under the presentation area. S/he can then choose to review the topics students missed.
Online learning product
Case study of user experience design for e-Learning
A Fortune 500 textbook publisher needed to re-design a homework management system along with enterprise-level management features. Contributed to a total of 100+ projects (feature improvements, new features, new applications). The following shows some highlights.
I worked with an internal team of developers and my UX staff to design, integrate and develop several features.
School IT Administrators, School dept. Administrators, Full-time faculty, Teaching adjuncts, graduate teaching assistants and students using different types of education approaches: blended learning, online-only.
I worked with a team of developers, content director, managers and staff from across the organization. My 2-person UX team assisted with many tasks including visual design, requirements elicitation, spec writing, prototying, internal training, documentation, and other tasks.
My contributions included:
- Strategic and user research
- Product level strategy
- Planning and management
- Feature level strategy
- Interaction level strategy
- Documentation support
- Development support
- Quality testing support
- Beta product release planning and support
Hospital website and applications
In this project I worked an as the sole information architect within a marketing agency. The client organization is a teaching medical center with 4 hospitals. Their HTML website had grown organically, had lost structure and had ceased to be an useful resource for staff and the community.
The websites needed coherent branding to unify them. I defined a taxonomy to organize and standardize the content of all 4 hospitals and their 500+ services. I defined templates for the hospital homepages and the key pages for each hospital. I mapped the content (URLS) from the old site into a content management system (CMS). After we migrated the content, we gathered new analytics, which in some cases were up 400%. Finally, we added a series of new applications and new features that were key to the new strategy.
- user research (physicians, nurses, clinical assistants, hospital staff)
- hospital homepages (wireframes)
- internal content (wireframes)
- “Health Library” portal (wireframes)
- “Physician directory” feature (wireframes)
- “Find a Doctor” feature (wireframes)
- “Physician referrals” feature (wireframes)
- content mapping from static HTML website to CMS
- content strategy and content organization (taxonomy)
- content optimization in CMS (Interwoven Teamsite)
- internal search functionality (heuristic evaluation and recommendations)
- additional marketing features and applications (lead generation pages, newsletter PPC pages, etc)
Medical Device Management System